Help & FAQ

Answers to common questions

Getting started

What is KreatorMesh?+

KreatorMesh is a social publishing platform. You connect your social accounts once, compose a post a single time, tailor it per platform, and publish or schedule it across all of them from one workspace.

Which platforms can I connect?+

TikTok, Instagram, YouTube, X (Twitter), Facebook, LinkedIn, Bluesky, Threads, Pinterest and Google Business. You connect each account securely through its official login — we never see your password.

How do I connect my TikTok account?+

After signing in, go to Connections, click TikTok, and authorize KreatorMesh through TikTok’s official login screen. Once connected, you can publish and schedule videos to that account.

Publishing

Can I publish videos to TikTok, Reels and Shorts?+

Yes. You can upload short-form video and publish it as TikToks, Instagram Reels and YouTube Shorts, each with its own caption, hashtags and cover, tailored to the platform.

Can I schedule posts in advance?+

Yes. Schedule individual posts on a visual calendar or bulk-schedule many at once. The engine publishes them automatically at the chosen time and retries if a network is temporarily unavailable.

Does KreatorMesh post without my permission?+

Never. We only publish the content you create and schedule, to the accounts you have explicitly connected. You are always in control.

Billing

Is there a free trial?+

Yes — every plan starts with a free trial. A small card-verification charge is refunded right back, and your plan only renews after the trial ends. You can cancel anytime before then.

How do I cancel?+

You can cancel anytime from the Billing page in your account. You keep access until the end of the period you already paid for. See our Refund Policy for details.

Privacy & data

How is my data handled?+

Access tokens for your connected accounts are stored encrypted and used only to publish and read analytics on your behalf. See our Privacy Policy for the full details, and you can disconnect any account at any time.

Still stuck? Email us at support@kreatormesh.com or head to our contact page.